Return & Resize Policy
We do not offer refunds. Our team ensures that your size is matched to your body measurements prior to shipping as a preventive measure, aiming to provide you with the best fit. We kindly request that you provide accurate and reasonable information (such as weight and height). We are more than happy to assist you in size consultations.
While we do not encourage returns or resizing due to the time and costs involved, if you still wish to proceed, we will accept returns under the condition that the shipping costs from you to our office, as well as the return shipping to your address, are your responsibility. Additional solutions will be provided via our customer service chat through WhatsApp and email.
All costs related to returns are the buyer's responsibility. We guarantee that we will exchange the item once you agree to the shipping cost policy, which is to be borne by the buyer. For further information, please contact us via email to receive the best service from us.